The tasks of the Office are to ensure and improve the academic quality and development of educational programs:

  - monitoring of the implementation of the University's EP;

- development of internal regulatory documentation for the formation and approval of educational programs;

- planning and coordination of educational-methodical work in implementation of educational programs of the University in accordance with the state license to conduct educational activities, SCES of the RK and approved by a rector of the University internal documents;

- providing methodological assistance to departments in the development of educational programs in accordance with professional standards and proposals of employers, organization of seminars, conferences;

- monitoring the compliance of educational programs entered in the register of educational programs of the authorized body in the field of education, SES and developed according to the National Qualifications Framework and the Sectoral Qualifications Framework in the field of education;

- providing informational report about implementation of the EP MES;

- analysis of the quality of educational process planning and compliance with regulatory requirements;

- improving the educational process and enhancing the quality of educational activities;

- providing methodological assistance in organizing the activities of Academic Councils in the areas of personnel training.

Functions of the Office ensuring and improving the academic quality and development of educational programs:

1.         plans the educational process in accordance with the rules of the organization of the educational process on credit-based education and approved intra-university regulatory documents;

2.         develops Regulations for the development and approval of educational programs;

3.         provides methodological assistance to departments in the creation of educational programs;

4.         coordinates the discussion and preparation for approval of the catalog of elective disciplines in all EP of the University; the development and approval of the acting educational plans; creation and preparation for approval of academic calendar draft and schedules of educational process for the academic year by forms and courses; check education records in the departments of: acting educational programs (Syllabus), educational and methodical complexes of disciplines, methodological guidelines, etc., and also for the design and making course projects (works), tutorials, list of analysis of educational-methodical documentation by teachers in the automated system «Platonus»;

5.         supervises the work of Academic Councils in the areas of personnel training;

6.         supervises the implementation of the plan for the publication of educational and methodological literature prepared by the faculty staff of the university;

7.         determines the norms for calculating the time of teaching load of the university faculty, determines amount of teaching load and staff, submits for approval, analyzes calculation of hours and distribution of the teaching load in the department;

8.         makes suggestions for improving the training system;

9.         improves internal regulatory and methodological documentation related to the educational process;

10.       prepares references and information on issues considered for the Academic Council, the Rector's Office;

11.       provides information on requests and letters of the Ministry of Education and Science of the Republic of Kazakhstan.

The Career and Internship Office is a structural division of the Kh. Dosmukhamedov Atyrau University.
The Office's goal is to assist students and graduates of the University in organizing professional internships and in career planning and development.
Key Tasks:

* Planning and organizing all types of professional internships for students;
* Overseeing the timely development of professional internship programs;
* Establishing and developing long-term partnerships with enterprises, organizations, and institutions through contracts for professional internships for university students and assistance with subsequent employment;
* Informing graduates about the needs of enterprises, organizations, and institutions for specialists;
* Providing feedback to employers and university graduates to monitor their employment;
* Coordinating departmental efforts to conclude contracts with enterprises and other organizations and institutions for internship opportunities;
 

It is a structural subdivision of the NAO "Atyrau University named after Khalel Dosmukhamedov".

The work of the office is carried out in accordance with the plan.

Main Tasks:

• Monitoring the educational and methodological foundations of the educational process at all levels of education;
• Monitoring the level of awareness among university staff and students about the university's strategy, goals and plans in the field of education quality;
• Analysis of domestic and international experience in monitoring the quality of education;
• Analysis of the quality of implementation of the educational process in the academic departments of the university;
• Conducting internal university monitoring of the activities of departments, dean's offices and other structural units involved in the educational process;
• Development of measures for collecting and monitoring information regarding students' perception of the university's compliance with their requirements and accreditation indicators as one of the ways to measure the quality of education;
• Conducting scheduled and unscheduled inspections of the organization of the educational process in structural units;
• Preparation of documents regulating the processes of monitoring the quality of education for approval;
• Conducting surveys on issues related to the organization of the educational process;
• Analysis of survey results;
• Participation in the development of teaching and methodological manuals, instructions and regulations;
• Participation in compiling the overall ranking of the university teaching staff, as well as rankings of faculties and departments;
• Organization of seminars to explain the criteria and procedures of institutional and specialized accreditation to internal university experts on the theory, methodology and technology of accreditation procedures;
• Coordination of activities related to the preparation for institutional accreditation of the university;
• Organization of the university’s participation in international accreditation procedures;
• Coordination of activities related to the preparation for specialized accreditation of educational programs;
• Participation in accreditation procedures conducted by agencies included in the official register;
• Analysis of recommendations provided by external experts following accreditation;
• Organization of work on implementing the recommendations of external experts following the Post-Accreditation Monitoring (PAM);
• Coordination of activities related to the development of documented processes, methodologies and instructions by university departments.

Main Functions:

• Monitoring the organization of the educational process;
• Monitoring the level of awareness of university staff and students about the strategy, goals and plans of the university in the field of education quality;
• Conducting analysis of domestic and international experience in monitoring the quality of education;
• Preparing documents regulating the processes of monitoring the quality of education for approval;
• Analyzing the quality of implementation of the educational process in the academic units of the university;
• Conducting internal monitoring of the activities of departments, dean's offices and other structural units related to the educational process;
• Developing measures for collecting and monitoring information concerning students’ perception of how the university meets their expectations and accreditation indicators as a means of measuring education quality;
• Developing questionnaires to assess readiness for learning, residual knowledge and other indicators;
• Conducting scheduled and unscheduled inspections of the organization of the educational process in academic units;
• Participating in student surveys regarding educational activities;
• Analyzing survey data;
• Organizing activities related to preparation for institutional and specialized accreditation;
• Organizing seminars on the theory, methodology and technology of accreditation procedures;
• Coordinating the preparation of university and educational program self-assessment reports;
• Submitting self-assessment reports of the university and educational programs to accreditation agencies within the established deadlines;
• Participating in institutional and specialized accreditation procedures and post-accreditation monitoring;
• Analyzing recommendations of external experts following accreditation;
• Developing action plans to implement the recommendations of external experts following institutional accreditation;
• Coordinating the preparation of reports on the implementation of recommendations of the external expert commission for the development of educational programs;
• Conducting inspections of educational programs in preparation for post-accreditation monitoring;
• Cooperating closely with national accreditation agencies;
• Organizing activities related to obtaining licenses and license appendices for higher and postgraduate educational activities;
• Maintaining the register of the university’s regulatory documents;
• Defining the main principles for the development of internal regulatory documentation;
• Determining the need for the development and revision of internal regulatory documents;
• Reviewing draft internal regulatory documents for compliance with document management requirements;
• Reviewing draft regulations and job descriptions for compliance with document management standards;
• Providing consulting and methodological support to structural units on issues related to the development of the internal quality assurance system, documentation of processes and implementation of regulatory documents.

Information about the head of the structure, responsible specialists subordinate to this department:

Zhanna Tleuovna Kaishygulova

Head of the Quality Monitoring Office

zh.kayshygulova@asu.edu.kz

It is a structural subdivision of the NAO "Atyrau University named after Khalel Dosmukhamedov".

    The work of the office is carried out in accordance with the plan.

Office assignment:
    - organization of advanced training courses and pedagogical retraining, ensuring the improvement of professional training throughout life;
   - search and implementation of effective forms and methods of retraining and advanced training;
   - organization and implementation of long-term, short-term courses based on innovative technologies for obtaining professional education for teaching staff wishing to improve their professional level.

Responsibilities: office activities are aimed at meeting educational and professional needs, professional development of the listener, ensuring compliance of his qualifications with the changing conditions of professional activity and social environment.

The following types of work are established in the office:
- to give recommendations on the transformation of training sessions, organization and conduct of courses (lectures and practical classes, laboratory work, seminars, trainings, round tables, master classes);
   - to advise the teaching staff of the university on the development of advanced training course programs, recommend for approval at the educational and methodological council;
   - involvement of qualified teachers, practitioners, specialists;
   - development and approval of draft contracts for the provision of services, training, retraining or advanced training;
   - formation and maintenance of an electronic database system for students of courses;
   - preparation of graduates of the pedagogical specialist of the university for the national qualification testing;
   - monitoring of ongoing refresher courses and pedagogical retraining, development of recommendations for improving the educational process;
   - ensuring office work in accordance with the nomenclature of the university's affairs on issues within the competence of the office;
  -participation in national and international events: conferences, seminars, competitions, etc.

Work plan
The cyclogram of the mentoring project

Information about the head of the structure, responsible specialists subordinate to this department:

Nursultanоva Gulzhan Dzhamanbayevna
Head of the Office of retraining and advanced training of personnel
nursultanova.g@asu.edu.kz

Office specialist: Akerke Yelezhan
a.elezhanova@asu.edu.kz

The main tasks of the Student Service 
Center are recording and storing student personal files; maintaining monthly records of student enrollment and composition; maintaining personal and statistical records of all categories of students.

  Student Service Center Services

* Acceptance of first-year students' personal files from the Admissions Committee for subsequent accounting, maintenance (transfers, changes in personal data provided during academic leave, individual study schedules, expulsions and/or reinstatement, etc.), and storage in accordance with established procedures;
* Preparation and dispatch of personal files for students transferred (transferred) to other higher education institutions, as well as expelled students, issuing Certificate No. 3;
* Issuance of original documents in student personal files upon completion of studies or in connection with expulsion from the university. Transfer of non-valuable personal documents to the university archive;

• Prepares and issues copies of original documents kept in students’ personal files to learners.

• Maintains monthly records of the student body and its movement; compares student enrollment across faculties.

• Compiles data on student movement and prepares relevant orders.

• Ensures timely completion and updating of the electronic accounting database.

• Timely fills in and updates the Platonus electronic database regarding student movement by modes of study.

• Keeps timely records of orphans, students without parental care, students with disabilities, and international students.

• Maintains documentation of the student contingent in paper form according to established formats, ensuring its storage and practical use in daily operations.

• Prepares documents for the final stage of implementing core educational programs for graduating students.

• Submits applications in a timely manner to the University Academic Council for awarding the Presidential Scholarship of the Republic of Kazakhstan during summer and winter breaks.

• Compiles statistical reports (Form NK, Form No. 1-NK) for the Ministry of Science and Higher Education of the Republic of Kazakhstan, accounting department, and other reporting bodies.

• Submits timely applications to the Ministry for state-issued education diploma forms and other official blank documents.

• Issues duplicate diplomas of higher and postgraduate education in accordance with the State Public Service Standard.

• Provides certificates for the State Center for Pension Payments and district departments of labor, employment, and social protection.

• Conducts correspondence in response to inquiries from educational organizations regarding students.

• Prepares documentation for granting student benefits as stipulated by the university’s internal and regulatory documents.

• Monitors the timely completion of the nostrification procedure in accordance with the law during the first semester after admission to the university.

Head of the ICT Development and Enhancement Center - Zhandaulet Zh. Mendigaliev

Office – 249

zh.mendigaliev@asu.edu.kz

Center for the ICT Development and Enhancement - operates in accordance with the work plan for the current academic year approved by the Vice-Rector for Academic Affairs.

Tasks of the ICT Development and Enhancement Center

- Participation in the support, implementation, and development of digital and educational technologies at the University, as well as technical support;

- Technical support for distance learning technologies in both online and offline environments;

- Technical support for massive open online courses;

- Adoption and implementation of new digital technologies;

- Software and hardware support for the automated information system "Platonus";

- Conducting final examinations for full-time and distance learning students through computer-based testing;

- Organizing communication tools for distance learning in the educational process (Teams, Platonus);

- Developing electronic textbooks and teaching materials for teachers;

- Providing technical support for the automated information system;

- Organizing an plagiarism protecting system to ensure academic integrity;

- Organizing the operation of corporate email system;

Work and Functions of the Technical, IT Service, and Information Security Department

The Technical, IT Service, and Information Security Department is a key structural unit of an organization that ensures the continuous, secure, and efficient operation of all information systems.

1. Technical (Infrastructure) Support

Main responsibilities:

• Installation and maintenance of server equipment
• Configuration of local area networks (LAN) and internet connections
• Installation and setup of computers, printers, multifunction devices (MFDs), and other hardware
• Organization of backup systems

Result:
All technical infrastructure of the organization operates reliably and without failures.

2. IT Services (IT Support)

Main areas:

• Providing technical support to users
• Installation and updating of software
• Rapid detection and resolution of technical issues
• Management of user accounts
• Maintenance and support of internal information systems

Service levels:

• Level 1 – basic user issues
• Level 2 – more complex technical problems
• Level 3 – complex system or server-related issues

Result:
Employees can work continuously and productively without interruptions.

3. Information Security

Main responsibilities:

• Development of information security policies
• Implementation of antivirus protection
• Monitoring network security (Firewall, IDS/IPS)
• Data encryption
• Access control management
• Prevention of cyberattacks

Security principles:

• Confidentiality
• Integrity
• Availability

Main Functions of the Department

1. Implementation of IT strategy
2. Support for digital transformation
3. Management of information risks
4. Modernization of IT infrastructure
5. Improvement of employees’ digital literacy

Conclusion

The Technical, IT Service, and Information Security Department forms the foundation of an organization’s digital stability and security. Without this department, the effective operation of a modern organization would not be possible.

Abilov Amangeldi

Head of Department

📧 @asu.edu.kz

Baimish Maksat

Lead Specialist

📧 @asu.edu.kz

Gubashev Birzhan

Lead Specialist

📧 @asu.edu.kz

Kuanyshev Olzhas

Lead Specialist

📧 @asu.edu.kz

Merekeev Alisher

Lead Specialist

📧 @asu.edu.kz

Muratov Zhiger

Lead Specialist

📧 @asu.edu.kz

Sakhmanov Meirambek

Lead Specialist

📧 @asu.edu.kz

Yskak Adilbek

Lead Specialist

📧 @asu.edu.kz

Teleubayeva Kenzhegul

Lead Specialist

📧 @asu.edu.kz

Ashimov Daniyar

Specialist

📧 @asu.edu.kz

Idrisova Mira

Specialist

📧 @asu.edu.kz

Islamgalieva Ardak

Specialist

📧 @asu.edu.kz

Kozhrakhova Aigul

Specialist

📧 @asu.edu.kz

Kuzhakhmetova Bakytgul

Specialist

📧 @asu.edu.kz

Kumarova Klara

Specialist

📧 @asu.edu.kz

Kukhman Turar

Specialist

📧 @asu.edu.kz

Maslov Farkhat

Specialist

📧 @asu.edu.kz

Seitkereeva Gauhar

Specialist

📧 @asu.edu.kz

“ASU PRESS” Publishing Center of Kh. Dosmukhamedov Atyrau University

🖨 The “ASU PRESS” Publishing Center prepares, processes, and publishes textbooks, monographs, and materials from scientific and methodological conferences and seminars in both the Kazakh and Russian languages. Forms are also produced (certificates, letters of thanks, certificates, business cards, greeting cards, advertising arrows, brochures, etc.). With its modern facilities and technical resources capable of handling large-scale printing projects, the “ASU PRESS” Publishing Center contributes to enhancing the university's status.

The Marketing and Career Guidance Department is a structural unit of the Atyrau University named after Khalel Dosmukhamedov.

The Department operates in accordance with the approved work plan.

Main Objectives:

• Increasing the number of students enrolled in Bachelor’s, Master’s and PhD programs.
• Improving the effectiveness of career guidance activities among graduates of general secondary, technical and vocational, and post-secondary educational institutions.
• Providing scientific and methodological support for career guidance activities.
• Creating an information system for students, parents, and teachers of graduating classes of general education schools in the city and regions.
• Organizing and conducting subject Olympiads.

Main Functions:

To accomplish its objectives, the Department performs the following functions:

• Attracting prospective students to apply to the University.
• Organizing university tours upon request from external organizations.
• Coordinating the work of responsible staff at faculties and departments regarding career guidance activities.
• Planning and organizing career guidance activities among graduates of secondary and post-secondary educational institutions.
• Conducting career guidance work with educational institutions in regions, cities, and districts.
• Conducting career guidance activities among school students, including gifted and talented graduates of schools and senior college students.
• Organizing and conducting subject Olympiads in training areas in cooperation with faculties and departments.
• Preparing promotional and informational materials and handouts for prospective students.
• Developing the annual admission plan in cooperation with the deans of faculties.
• Publishing information about career guidance activities in mass media and social networks.
• Participating in the formation of the University Admissions Committee for the current year and developing admission guidelines and regulations.
• Providing applicants with information about the University, its faculties, educational programs, admission rules and requirements.
• Organizing and conducting methodological seminars for staff responsible for career guidance on planning and organizing career guidance activities.
• Monitoring, forecasting, and forming the student body for the University's educational programs.
• Organizing Open Days at the University.
• Conducting marketing activities related to student recruitment and enrollment.
• Preparing image-building and promotional events.
• Organizing the work of the Admissions Committee during the summer admission period.
• Providing advisory support to students, faculty members, and parents of applicants.
• Developing and updating internal regulatory documents related to the Department’s activities.
• Continuously promoting an anti-corruption culture among the Department staff.

Head of the Department

Head of the Marketing and Career Guidance Department

Rauza Ablaevna Kanatbayeva

Email: r.kanatbayeva@asu.edu.kz

Strategic Development Office